OneSource Solutions is a concierge service company that helps new home buyers/movers make all their selections and connections for internet, phone, cable, satellite, home security, and utility services in 1 call!
We are looking for a full-time Provider Customer Service Representative/Utility Research Coordinator. This position is critical to the back-office support of the company and ties up all loose ends and processes the orders for our sales team.
- Full-time Monday - Friday, daytime hours
- Support the sales team in confirming utility providers in service territory and/or region
- Conference calls to make those connections when needed
- Consolidate all data and input into CRM database
- Extensive data entry, multi-tasking, and troubleshooting
- Customer follow-up as needed to ensure stellar customer care
- Other duties as required
- Familiarity with CRM and Microsoft platforms
- Relationship building/ self-motivated
- Excellent phone etiquette, written and verbal communication skills
- Deadline focused and detail-oriented
- Thrives in a small team environment
About OneSource Solutions Inc.
OneSource Solutions is a concierge service company that helps our clients and customers with utility and service connections. We are a small, yet rapidly growing company with a commitment to providing stellar customer service while delivering the results to make a difference. We make connections with our customers and clients, one call at a time. Our employees are our core and celebrate all of our successes.